Conflict Resolution Styles
Conflict resolution is an essential skill both in personal and professional settings, as it allows disagreements to be addressed constructively and healthy relationships to be maintained.
There are various styles of conflict resolution, each with its own characteristics and approaches:
- Avoiding — Is characterized by evading the conflict, either by ignoring it or distancing oneself from the situation.
- Accommodating — Involves yielding to the other’s demands to maintain harmony
- Competing — Seeks to win at all costs by imposing one’s perspective over the other party.
- Collaborating — Focuses on finding mutually beneficial solutions
- Compromising — Aims for a middle ground where both parties make concessions.
The choice of the appropriate style depends on the nature of the conflict, relationships involved, and long-term goals. Each style has its place in different situations, and knowing when to use each can improve conflict resolution and strengthen interpersonal relationships.
Here are some activities to help you practice what you’ve learned!
Conflict Situation Approach #1
Conflict Situation Approach #2
Media Attributions
Conflict Resolution Styles
- “A Woman Tearing a Paper” by RDNE Stock project, via Pexels, is used under the Pexels License.
- “Foods And Drink Prepared On A Tray Served To A Customer” by fauxels, via Pexels, is used under the Pexels License.
- “Couple Paying at the Counter in the Grocery” by Jack Sparrow, via Pexels, is used under the Pexels License.
- “Man Doing Self-Checkout in Supermarket” by Max Medyk, via Pexels, is used under the Pexels License.
- “Workers Unloading a Delivery Truck” by Tima Miroschnichenko, via Pexels, is used under the Pexels License.
- “A Man Paying With Credit Card” by Kampus Production, via Pexels, is used under the Pexels License.
- “Woman and Salesperson Looking at Camera” by Kampus Production, via Pexels, is used under the Pexels License.
- “Salesperson Explaining a Product” by Kampus Production, via Pexels, is used under the Pexels License.
- “People Shaking Hands” by ArtHouse Studio, via Pexels, is used under the Pexels License.
- “Man at Work in a Construction” by Tima Miroschnichenko, via Pexels, is used under the Pexels License.
- “Woman Putting Clothes on a Rack” by MART PRODUCTION, via Pexels, is used under the Pexels License.
- “A Man with a Tattoo and a Woman passing by” by cottonbro studio, via Pexels, is used under the Pexels License.
- “Woman Taking Orders” by Gustavo Fring, via Pexels, is used under the Pexels License.
- “A Store Clerk Talking to an Elderly Couple” by Kampus Production, via Pexels, is used under the Pexels License.
- “Man Looking for a Product” by Kampus Production, via Pexels, is used under the Pexels License.
- “A Man Delivering a Crate of Assorted Fruits at a Cafe” by Ron Lach, via Pexels, is used under the Pexels License.
Conflict Situation Approach #1
- “Group of People Watching on Laptop” by Fox, via Pexels, is used under the Pexels License.
Conflict Situation Approach #2
- “A Man and a Woman Sitting at the Table While Looking at the Laptop” by Kindel Media, via Pexels, is used under the Pexels License.